My Wallet
Track your loyalty points earned through purchases at Honey & Ghee. View your current points balance, transaction history, and reward status in one convenient place.
Tap to view points and manage your digital wallet.
Help & Support
Welcome to Honey & Ghee Support
At Honey & Ghee, we are committed to providing exceptional customer service and ensuring that every shopping experience is convenient, rewarding, and enjoyable. Whether you need assistance with your loyalty account, rewards, online ordering, or store enquiries, our support team is here to help.
Contact Information
Honey & Ghee
232 Shinfield Road
Reading, RG2 8EX
United Kingdom
Email: support@honeyandghee.co.uk
Phone: +44 (0) XXX XXX XXXX
How Can We Help?
Loyalty Program Support
If you have questions about your Honey & Ghee Rewards account, points balance, rewards, or membership benefits, our support team can assist you with:
- Loyalty account registration
- Points balance enquiries
- Reward redemption support
- Membership updates
- Account access and login assistance
Product & Store Enquiries
For questions regarding product availability, pricing, promotions, store services, or opening hours, please contact our customer support team.
Technical Support
If you experience issues with the Honey & Ghee mobile app, website, loyalty account, or digital services, please provide detailed information so we can assist you as quickly as possible.
App Features
My Rewards
View available rewards, vouchers, and personalised offers. Redeem rewards and discover exclusive member-only promotions based on your shopping activity.
Redeem offers and track earned rewards.
My Stores
Find Honey & Ghee store locations, access store information, and stay updated with store-specific promotions and services.
Browse all Honey & Ghee store locations.
My Deals
Browse exclusive promotions, discounts, and limited-time offers available to Honey & Ghee customers.
Check daily deals and special promotions.
Online Ordering
Shop online with Honey & Ghee for convenient home delivery or click-and-collect services from participating stores.
Order online for delivery or store collection.
Additional Features
Customer Chat
Connect directly with Honey & Ghee customer support for assistance with your account, rewards, orders, or general enquiries. Images and documents can also be attached when required.
Loyalty QR Code
Use your digital loyalty card at checkout to collect and redeem points. Simply present your QR code for scanning during purchases.
Notifications
Receive updates about new promotions, exclusive offers, loyalty rewards, voucher expiry reminders, and important store announcements.
Frequently Asked Questions
How do I join the Honey & Ghee Rewards Program?
You can register in-store or through the Honey & Ghee mobile application.
How can I check my loyalty points?
Your current points balance can be viewed in the My Wallet section of the app or by contacting customer support.
What should I do if my points are missing?
Please contact our support team with your membership details and purchase information for verification and investigation.
How long does it take to receive a response?
Our support team aims to respond to all enquiries within 1-2 business days.
Submit a Query
Can't find the answer you're looking for? Fill in the form below and our support team will get back to you as soon as possible.